Delta TechOps Marks Major Milestones with Leadership in Next-gen and Legacy Engine Maintenance

Basil Papayoti, Vice President, Commercial of Delta TechOps, explains how the organization balances next-gen technology with the demands of aging aircraft.

Legacy Expertise Fuels Next-gen Confidence

DTO’s ability to service all three next-gen engine platforms stems from decades of experience with legacy engines, earning the trust of OEMs like Pratt & Whitney, Rolls-Royce and CFM International. “We’ve maintained engines like the RR RB211, PW JT8Ds, and CFM56-2 and -3 models,” Papayoti said. “In fact, DTO industrialized the CFM56-2 when Delta introduced it on the DC-8.”

This foundation enables DTO to support both its own fleet and third-party customers, particularly as other MROs shift focus to new platforms and phase out legacy engine support. With airlines operating older fleets longer due to aircraft delivery delays, DTO’s dual expertise is a critical industry lifeline.

Strategic Partnerships Drive Operational Excellence

DTO’s capabilities shine through partnerships that highlight its repair development and supply chain strengths. For instance, its collaboration with a major air cargo provider to maintain PW2000 engines ensures reliability for one of the world’s largest cargo fleets, while an expanded agreement with Pratt & Whitney bolsters GTF engine support across North America.
“Our repair development, including additive manufacturing and FAA-approved alternate methods, combined with robust sourcing, keeps the supply chain resilient for both next-gen and legacy platforms,” Papayoti explained. Joint ventures, such as those with AMX in Queretaro, further extend DTO’s global reach and repair capabilities.

Predictive Maintenance Sets a New Standard

At the heart of DTO’s efficiency is its APEX platform, a predictive analytics system powered by artificial intelligence. DTO projects 18 to 24 months ahead, optimizing shop visit schedules and material readiness. “This long-term visibility ensures we secure the right part at the right time,” Papayoti said. Emerging tools like drone inspections and AI-driven tail-level maintenance—customizing repairs for each aircraft’s unique history—enhance precision and minimize disruptions. “The oldest A320 and the newest A320 have different needs,” Papayoti noted. “Our tools will tailor reliability programs per tail, reducing downtime and costs for operators.”

Supply Chain Resilience Through Forecasting

Supply chain challenges, from raw material shortages to supplier consolidation, are top concerns for MROs. DTO addresses these through Delta Material Services (DMS) and OEM partnerships. “Our advanced forecasting gives DMS time to source used serviceable material and allows OEMs to plan production,” Papayoti said. Expanded in-house repair development further mitigates material constraints, ensuring availability for both legacy and next-gen engines.

DTO’s success hinges on its skilled workforce. Many Aviation Maintenance Technicians (AMTs) who honed their expertise on legacy engines, like the CFM56, now service next-gen platforms like the LEAP. “OEM training and cross-platform experience ensure our team adapts seamlessly to new technologies,” Papayoti said. This continuity of knowledge is a cornerstone of DTO’s reliability.

With a workforce ready for the future, DTO is also expanding its service portfolio to meet diverse customer needs, from technical excellence to cost management.

Holistic Support for Global Fleets

DTO’s engine maintenance is part of a broader portfolio encompassing airframe, component, and engineering services. Its nose-to-tail approach is particularly valuable for military and government clients, offering end-to-end maintenance solutions. “Even if we don’t perform every service in-house, our volume and partnerships create an ecosystem that delivers,” Papayoti said. Strategic joint ventures, like those in Queretaro and with AMX, ensure comprehensive support for over 150 global customers.

Beyond technical prowess, DTO helps customers manage costs and transition to next-gen fleets. “Our forecasting and sourcing strengths mitigate material challenges, enabling smarter planning,” Papayoti said. This proactive approach, backed by a proactive Safety Management System (SMS) and AI-driven data analysis, ensures reliability across diverse fleets.

As Delta TechOps looks to the future, it is redefining MRO excellence by maintaining engines and advancing industry standards. Through its unique blend of legacy expertise and next-generation innovation, DTO will continue to drive global aviation forward for decades to come.